Plugboard Co Get started

Built for busy owners.

Never lose another job to voicemail.

Plugboard Co is the receptionist that never sleeps, never quits, and never lets a call go to voicemail. It books the job and texts you the details. Live in minutes.

Plans from $297/month, with free setup. See pricing. Or try it right on this page, no signup needed.

Try it yourself

Talk to our receptionist and ask how it works. Allow your microphone when asked.

Tap the round call button in the bottom-right corner of this page to talk to the receptionist.

You’re under a sink, up a ladder, or asleep. The phone rings. The next company on Google picks up.

What missed calls really cost

1 in 4calls to home service businesses go unanswered.
52%of inbound home service calls reach a person.
$38,010median yearly pay for a receptionist, before taxes and benefits.

What are you losing each month?

$0
a month walking to competitors, if 4 in 10 of those callers would have booked. Plans start at $297 a month.

Sources: Invoca home services call benchmarks (2024, 2026); U.S. Bureau of Labor Statistics, May 2025. Calculator is an estimate.

Why I built thisI’m Rob. I used to work in solar, and I watched one missed call cost about $2,700. Owners don’t need fancy tech. They need every call answered. That’s all Plugboard Co does.

A full-time receptionist vs. Plugboard Co

Full-time receptionist

  • About $38,010 a year in pay alone
  • Covers about 40 of the 168 hours in a week
  • Out sick or on vacation? Calls go to voicemail
  • Answers one call at a time

Plugboard Co

  • From $3,564 a year ($297 a month)
  • Covers all 168 hours, every week
  • No sick days, no breaks
  • Answers many calls at once

Built for businesses that run on phone calls

  • ❄️HVAC
  • 🔧Plumbing
  • ⚡Electricians
  • 🏠Roofing
  • 🏗️General contractors
  • 🌿Landscaping
  • 🐜Pest control
  • 🧹Cleaning services
  • 🚪Garage doors
  • 🔑Locksmiths
  • 💧Water damage and restoration
  • 🪵Flooring
  • 🎨Painters
  • 🔌Appliance repair
  • 🚗Auto repair shops
  • 🏢Property managers

Don’t see your trade? If customers call to book work, Plugboard Co can answer for you.

How it helps your trade

HVAC

Heat waves and cold snaps flood your phone while every tech is on a job. Each call gets answered and the visit gets booked.

Plumbing

Burst pipes don’t wait for business hours. Plugboard Co takes the details at 2 a.m. and sends urgent calls to you.

Electricians

You can’t answer from inside a panel. Callers get a response, and you get the job details by text.

Roofing and restoration

After a storm, calls arrive all at once. Many calls are handled at the same time, so none ring out.

Landscaping, cleaning, and pest control

Customers want a quote or a time slot fast. Visits go straight onto your calendar.

Contractors and painters

Big estimates start with a phone call. Plugboard Co captures the project, the address, and a good time to visit.

Here’s what a call looks like

A caller reaches you at 9 p.m. instead of voicemail. Plugboard Co gets their details, books the visit, and you get a text. You never lose the job to the next company on Google.

If one missed call a month turns into a booked job, it can pay for itself.

Example only. Prices and openings come from your own business details.

Incoming call(555) 014-2290 · 9:04 p.m. · example
Answered
My AC just quit and it’s 95 in here.
I’m sorry to hear that. I can get a technician out. What’s the address?
412 Maple Street.
Got it, 412 Maple Street. Is the system running at all, or is it completely off?
The fan runs but the air is warm.
Thanks, that helps the technician come prepared. I can get someone out tomorrow at 8 a.m. or 11 a.m.
How much is this going to cost?
The diagnostic visit is $89, and it’s applied to the repair if you go ahead. The technician gives you the price before any work starts.
Can someone come tonight instead?
Tonight is an emergency visit with an after-hours fee. I can book that, or lock in tomorrow at 8 a.m. at the standard rate. Which would you like?
Tomorrow works. Do you guys work on Carrier units?
Yes, our technicians service all major brands, including Carrier. Want me to book the 8 a.m. visit now?
Yes, book it.
Done. You’re booked for tomorrow at 8 a.m. at 412 Maple Street. You’ll get a text confirmation with your technician’s name. Anything else I can help with?
No, that’s it. Thanks.
Thank you for calling. Stay cool tonight!
Booked: AC repair, tomorrow 8:00 a.m.412 Maple Street · Carrier unit · fan runs, air warm
Text sent to the owner, 9:07 p.m.New booking: AC repair, tomorrow 8 a.m., 412 Maple St. Customer asked about pricing and chose standard rate. Recording attached.

Still deciding? Hear it answer a call.

Talk to our receptionist right on this page and ask how it works.

Set up in three steps

1

Tell us about your business

Your services, hours, and service area. We load it in for you.

2

Forward your calls

Keep your current number, or get a new one. No new equipment.

3

You’re live

Calls get answered, jobs get booked, and you get a text with the details.

What you stop worrying about

  • Your phone never goes to voicemailNights, weekends, and holidays, when emergency calls come in.
  • No call goes nowhereMany callers at once, no busy signals, even on the hottest day of the year.
  • Callers become booked jobsAppointments go straight onto your Google Calendar.
  • You always know what happenedA text and call summary after every call, with recordings.
  • Emergencies still reach youSet the rules, and the right calls ring through to you.
  • Callers get a real conversationResponds instantly, in a voice you choose.

Tell customers you answer around the clock

A furnace dies at 11 p.m. A pipe bursts at 3 a.m. Customers call the first company that picks up, and most won’t wait until morning. Once Plugboard Co is on your line, say so everywhere customers find you.

Google Business Profile

Add “Calls answered 24/7” to your description, so night-time searchers know they can reach you right now.

Your website and ads

Put “Call anytime, day or night” next to your phone number in the header, on your contact page, and in your ads.

Social, trucks, and invoices

Add it to your Facebook and Instagram bios, your truck lettering, your invoices, and your email signature.

A line you can copyEmergency? Call anytime, day or night. We answer 24/7 and book your visit right away.

Pick your plan

One booked job can cover the whole month. Every plan answers 24/7 and never sends a call to voicemail.

Setup is free on every plan. We build your call flow, load in your services and hours, and test it with you.

Starter

For solo operators

Setup fee $197 waived
$297/month
  • 1 phone number, answered 24/7
  • 200 minutes a month
  • Job booking and call summaries
  • Urgent call transfers
  • Setup help from our team
Get started

14-day money-back guarantee.

Pro

For growing shops

Setup fee $197 waived
$397/month
  • Up to 2 phone numbers, 24/7
  • 500 minutes a month
  • Text follow-ups to callers
  • Booking, summaries, and transfers
  • Setup help from our team
Get started

14-day money-back guarantee.

Multi-location

For crews and multiple branches

Setup fee $197 waived
$597/month
  • 3 to 5 phone numbers, 24/7
  • 1,000 minutes a month
  • Routing by location
  • Dashboards and priority support
  • Everything in Pro
Get started

14-day money-back guarantee.

Need more? Add on anytime.

  • Extra 100 minutes$25
  • Text follow-ups (for Starter)$29/mo
  • Website chat widget$49/mo
  • Website voice widget$49/mo
  • Extra phone number$97/mo

Common questions

Does it sound like a real person?

It answers instantly in a natural voice and handles routine calls the way a front-desk person would. It’s a virtual receptionist, and if a caller asks, it says so. For anything complicated, it can transfer the caller to you.

Do I have to change my phone number?

No. Forward your current number to us, or pick a new one. It’s your choice.

How fast can I be live?

Most businesses are set up in minutes. We load in your services and hours, then test it with you.

What if it’s not a fit?

You’re covered by our 14-day money-back guarantee.

Ready to stop losing jobs to voicemail?

Tell us about your business. We’ll call you to get you set up.

Plans from $297/month. Setup is free.